How do I provide a reference or recommendation for a reviewer?

If a reviewer has selected you to provide a reference for them, will contact you by email as soon as that reviewer has submitted all required information. Our email will originate from only. Do not open or answer emails claiming to be from us if they do not have the "" domain.

Providing A Recommendation

If the reviewer has told you that they have listed you as a reference but you have not yet received anything from us, please check your spam folder as our email may have been sent there instead of your inbox. If you cannot find our email in your inbox or spam folder, please reach out to us directly using the "Contact Us" option in the menu at the top of this page. We will provide you with the materials you need to provide a reference.

Completing The Survey

The email you receive from us will contain a link to our reference survey. This survey is quick and easy to complete as we simply want to know about the reviewer's professionalism and suitability for document review projects. Although we request information from reviewers to evaluate their qualifications, a third party perspective helps us make our decision on whether to allow them to receive project invitations.

Our survey is best completed on the Chrome, Safari, and Firefox browsers; older versions of Internet Explorer may cause you to experience issues when completing the survey.

If you do not receive an email from us stating the survey is complete after submitting it, an error occurred and the survey was not successfully submitted. Please try to complete and submit the survey again using a different browser. If the issue persists, please contact us and request a text-based survey to complete over email.

If You Can't Or Don't Want To Click The Survey Link; Requesting A Text-Based Survey Or Call

If you have difficulties opening or completing the survey or prefer not to open up the link in our email, please contact us and we will send you a text-based version of the survey instead. This text-based version will allow you to provide your responses directly by simply filling in your response in the email. We also offer the option to schedule a short 10 minute phone call with one of our representatives. After we've scheduled the call at a time convenient for you, one of our representatives will call you at your provided phone number to receive your responses to the survey questions if you choose this option.

Survey Is Time-Sensitive

Please be sure to complete the reference survey as soon as you can. As a reference, you are an essential part of helping us evaluate a reviewer's qualifications, but you may also delay this evaluation if you do not provide a response. If you are uncomfortable providing a recommendation, you cannot provide a reference due to company policy, you cannot sufficiently answer our survey, or you are the reviewer's family member, including spouses, please let us know immediately and we will ask the reviewer to provide an alternate reference. Not responding to our request for a reference will delay the reviewer from being invited to upcoming projects through, so please complete our survey as soon as possible.

If Survey Is Not Accessible

Reviewers sometimes will stop the application process before it is complete. If so, you will see a page stating that the reviewer has stopped the application process and your survey response is no longer required. Please feel free to close the survey tab and discard the email containing the survey link. We will contact you again if the reviewer decides to resume the application process to obtain your recommendation.

No Reference Due To Corporate Policy

If your company's policy prevents you from providing a recommendation, please click on the "I am unable to answer this survey" link in the email. Clicking this link will notify the reviewer that they must provide another reference as you are unable to provide a response to this survey.


If you have any questions, please reach out to us using the "Contact Us" option in the menu at the top of this page. We're happy to help and look forward to receiving your response!