How do I view ratings for managed review providers and agencies?

Reviewers have the opportunity to have their voice heard through DocReviewers.com. With their help, we collect, aggregate, and publish information about various managed review providers and agencies, ranging from their average hourly rates to how reviewers rate their experience working with these organizations. This information is available to help reviewers and clients better understand what to expect if they accept a project invitation from one of these providers or agencies. This information will also hopefully allow these organizations to better understand what works and how to improve.

To view these ratings, click on the “I’m a Reviewer” option on the penultimate section of the home page then click on the “Ratings” option on the top navigation bar. You’ll be directed to the “Ratings” page, where you’ll be able to search for ratings by location or organization name. Simply type in the name or location for which you would like to see ratings and click the relevant option on the menu that appears below the text field.

Searching By Name

If you search by an organization’s name, you will be directed to a page containing aggregated information about this organization across all of its locations. This information is as follows:

Average Pay Rate

The hourly rate offered by this organization, averaged across all reporting reviewers and locations. This amount is how much this organization pays reviewers on average across all locations.

Average Rating

The rating reviewers provided for this organization, averaged across all reporting reviewers and locations. This amount is how much reviewers enjoyed their experience working with this organization on average across all locations. One star is the lowest rating, indicating a poor experience, and five stars is the highest, indicating a great experience.

Work With Again?

The percent of reviewers who stated they would work with this organization again, averaged across all reporting reviewers and locations. This amount is how many reviewers who responded answered “Yes” compared to the total number of reviewers who responded across all locations.

Comments

Comments provided by reviewers regarding their experience working with this organization. Reviewers are provided the opportunity to express their opinion and explain their ratings for this organization in this section. The specific location for which the reviewer provided the comment can be found in the bottom right corner of the comment, to the left of the timestamp.

Searching By Location

If you search by a location, you will be directed to a page containing aggregated information about all organizations with ratings for the specified location. This information is as follows:

Average Pay Rate

The hourly rate offered at this location, averaged across all reporting reviewers and organizations with offices at this location. This amount is how much is paid to reviewers on average for projects in this location.

Average Overtime

The overtime amount, expressed as a percent of the hourly rate, offered for projects at this location, averaged across all reporting reviewers and organizations with offices at this location. This amount is how much overtime a reviewer should expect for a project in this location.

Average Rating

The rating reviewers provided for projects in this location, averaged across all reporting reviewers and organizations with offices at this location. This amount is how much reviewers enjoyed their experience working at this location on average. One star is the lowest rating, indicating a poor experience, and five stars is the highest, indicating a great experience.

Comments

Comments provided by reviewers regarding their experience working in this location. Reviewers are provided the opportunity to express their opinion and explain their ratings in this section.

Location-Specific Ratings

Ratings for an organization’s specific locations can be accessed by clicking a hyperlinked location or organization name located on the left side of the ratings page. If you click on one of these hyperlinks, you will be directed to a page containing aggregated information about this organization in a specific location. This information is as follows:

Average Pay Rate

The hourly rate offered by this organization, averaged across all reporting reviewers for the specific locations. This amount is how much this organization pays reviewers on average for this location.

Average Rating

The rating reviewers provided for this organization, averaged across all reporting reviewers for this location. This amount is how much reviewers enjoyed their experience working with this organization on average for this location. One star is the lowest rating, indicating a poor experience, and five stars is the highest, indicating a great experience.

Work With Again?

The percent of reviewers who stated they would work with this organization again, averaged across all reporting reviewers for this location. This amount is how many reviewers who responded answered “Yes” compared to the total number of reviewers who responded for this location.

Comments

Comments provided by reviewers regarding their experience working with this organization at this location. Reviewers are provided the opportunity to express their opinion and explain their ratings for this organization in this section.